Improving Financial Inclusion in Asia and the Pacific—Constraints, Applicability, and Lessons from Digital Financial Services
Asian Development Bank | September 2016
Abstract
This paper presents the results of a study on the constraints, applicability, and lessons from using digital financial services (DFS) for improving financial inclusion. It focuses on the challenge of understanding new consumer risks which arise when using DFS and how financial consumer protection frameworks can be strengthened to address these risks. It also includes case studies of countries’ approaches to financial consumer protection and DFS in Asia and the Pacific. The countries reviewed include the Philippines, Malaysia, Papua New Guinea, and Fiji. These case studies highlight a common trend across countries—financial consumer protection frameworks are being viewed as one component of broader national financial inclusion strategies. Frameworks are being strengthened as part of a heightened focus on financial education and by incorporating the latest research on financial inclusion and on how best to reach the unbanked.
Citation
Asian Development Bank. 2016. Improving Financial Inclusion in Asia and the Pacific—Constraints, Applicability, and Lessons from Digital Financial Services. © Asian Development Bank. http://hdl.handle.net/11540/7643. License: CC BY 3.0 IGO.Keywords
Enterprises
Financial aid
Economies in transition
Local Finance
Local Government
Insurance Companies
Banks
Social Equity
Economic Development
Economic Infrastructure
Economic Policies
Regional Economic Development
Microfinance Programs
Public Finance
Local Financing
Financial Stability
Financial Sector Regulation
Social responsibility of business
Accounting
Personal budgets
Cost and standard of living
Bank accounts
Credit control
Regulatory reform
Banks and banking
Digital Financial Service
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