An Analysis of the Philippine Business Process Outsourcing Industry

Magtibay-Ramos, Nedelyn; Estrada, Gemma; Felipe, Jesus | March 2007
Abstract
"Nedelyn Magtibay-Ramos, Gemma Estrada, and Jesus Felipe provide an analysis of the business process outsourcing (BPO) industry in the Philippines. The paper provides a profile of the BPO sector; makes comparisons with other large BPO providers; and uses input–output tables to estimate intersectoral linkages and the potential impact of the sector on employment. Constraints on the sector’s growth are discussed."
Citation
Magtibay-Ramos, Nedelyn; Estrada, Gemma; Felipe, Jesus. 2007. An Analysis of the Philippine Business Process Outsourcing Industry. © Asian Development Bank. http://hdl.handle.net/11540/1849. License: CC BY 3.0 IGO.
ISSN
1655-5252
Keywords
Development Challenges
Asian Development Bank
Development Management
Skills Development
Performance Evaluation
Evaluation Methods
Evaluation
Job Evaluation
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Citable URI
http://hdl.handle.net/11540/1849
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