Final Round Satisfaction Survey of Higher Education Quality Enhancement Project (HEQEP)

Abstract

This study adopts both quantitative and qualitative research techniques to evaluate stakeholders’ satisfaction towards academic and learning environment in a sample of universities in Bangladesh particularly to understand the impact of AIF on the former.. The departments were selected keeping representation of all three types of ranking of the universities (A, B, C), public and private universities (total 90 departments from 22 universities) spreading across 8 administrative divisions of the country. The non-AIF departments are chosen to resemble the treatment departments in terms of similarities of the subject content. However, it is not unlikely that students experience different facilities and environments across departments within the same university.. In total, 2,116 AIF department students and 987 non-AIF department students were interviewed, which is 22 percent deviation from the target sample size. The respondents were asked to rank their level of satisfaction towards various key issues related to teaching, learning, use of teaching input, technology provision, resource use on a five-point Likert scale from unsatisfied to highly satisfied. Next, we focused on the perception and satisfaction of faculty members about the academic environment in their departments. They are the recipients as well as managers of AIF sub-projects (AIF departments). We interviewed 364 faculty members, of which 253 are from the AIF departments/institutes and 111 from the non-AIF departments.