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    Pacific Public Management Executive Program (PPMEP) Module 2: Managing Continuous Quality Improvement

    Asian Development Bank Institute | September 2000
    Abstract
    Quality is a multi-dimensional concept and requires multiple criteria for its assessment. These criteria include conformance to specifications, client satisfaction, reduced cycle time, a quality culture in the organization, a congruence between goals, outputs and impacts, and an ongoing capacity to learn and adapt to change at the individual, group and organizational level. Quality integrates many of the performance improvement and reform efforts that have been directed to the public sector in recent years.
    Citation
    Asian Development Bank Institute. 2000. Pacific Public Management Executive Program (PPMEP) Module 2: Managing Continuous Quality Improvement. © Asian Development Bank Institute. http://hdl.handle.net/11540/6563.
    Keywords
    Economic development
    Standard of living
    Trade development
    Employment
    Performance appraisal
    Needs assessment
    Input output analysis|ADB
    Employment
    Performance appraisal
    Project failure
    Project impact
    Project appraisal
    Career development
    Vocational training
    Development Challenges
    Asian Development Bank
    Development Management
    Skills Development
    Performance Evaluation
    Evaluation Methods
    Evaluation
    Job Evaluation
    Staff Development
    Labor policy
    Manpower policy
    Promotions
    Career development
    Job analysis
    Participative management
    Grievance procedures
    Supervisors
    Vocational guidance
    Labor policy
    Rural manpower policy
    Career development
    Applications for positions
    Affirmative action programs
    Labor turnover
    Show allCollapse
    Citable URI
    http://hdl.handle.net/11540/6563
    Metadata
    Show full item record
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    adbi-ess31.pdf (89.00Kb)
    Author
    Asian Development Bank Institute
    Theme
    Development
    Evaluation

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    Copyright 2016-2021 Asian Development Bank Institute, except as explicitly marked otherwise