Critical Incident Technique
Serrat, Olivier | May 2010
Abstract
Organizations are often challenged to identify and resolve workplace problems. The Critical Incident technique gives them a starting point and a process for advancing organizational development through learning experiences. It helps them study 'what people do' in various situations.
Citation
Serrat, Olivier. 2010. Critical Incident Technique. © Asian Development Bank. http://hdl.handle.net/11540/546. License: CC BY 3.0 IGO.Keywords
Business Economics
Economics
Regional Economic Development
Women's Education
Technical Education
Rural Education
Quality Education
Levels Of Education
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Citable URI
http://hdl.handle.net/11540/546Metadata
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