Critical Incident Technique
Serrat, Olivier | May 2010
Abstract
Organizations are often challenged to identify and resolve workplace problems. The Critical Incident technique gives them a starting point and a process for advancing organizational development through learning experiences. It helps them study 'what people do' in various situations.
Citation
Serrat, Olivier. 2010. Critical Incident Technique. © Asian Development Bank. http://hdl.handle.net/11540/546. License: CC BY 3.0 IGO.Keywords
Business Economics
Economics
Regional Economic Development
Women's Education
Technical Education
Rural Education
Quality Education
Levels Of Education
Educational Systems
Educational Statistics
Economic planning
Economic policy
Development assistance
Development cooperation
Economic evaluation
Economic censuses
Development education
Educational development
Educational administration
Educational planning
Comparative economics
Social responsibility of business
Communication in economic development
Consumer education
Foreign trade and employment
Communication in international trade
Economic development projects
Educational exchange
Educational evaluation
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Citable URI
http://hdl.handle.net/11540/546Metadata
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