Understanding and Developing Emotional Intelligence
Serrat, Olivier | June 2009
Abstract
Emotional intelligence describes an ability, capacity, skill, or self-perceived ability to identify, assess, and manage the emotions of one's self, of others, and of groups. The theory is enjoying considerable support in the literature and has had successful applications in many domains.
Citation
Serrat, Olivier. 2009. Understanding and Developing Emotional Intelligence. © Asian Development Bank. http://hdl.handle.net/11540/2760. License: CC BY 3.0 IGO.Keywords
Governance
Good Governance
Governance Approach
Governance Capacity
Governance Models
Governance Quality
Regional Policy
Regional Perspectives
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Citable URI
http://hdl.handle.net/11540/2760Metadata
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